Important: Clariti is a beta service that can autonomously view and control selected applications. You remain responsible for authorizing, supervising, and verifying every use of the Services.

1. Acceptance of these Terms

These Terms of Use (the “Terms”) are a binding agreement between you and Clariti (“Clariti,” “we,” “us,” or “our”) governing your access to and use of claritihq.com, our desktop applications, APIs, beta or preview programs, and related products and services (collectively, the “Services”).

By accessing or using the Services, creating an account, clicking to accept, or otherwise indicating agreement, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Services. Additional order forms, plan descriptions, policies, or written terms expressly accepted by Clariti may also apply. If they conflict, a signed order form controls for its subject matter, followed by these Terms and then other policies.

2. Eligibility, authority, and availability

You must be at least 18 years old and legally capable of entering a binding agreement. If you use the Services for an employer, client, or other organization, you represent that you are authorized to bind that organization. In that case, “you” includes the organization, and the organization is responsible for its users.

The Services are not offered where their use would violate law or require Clariti to satisfy unsupported registration, licensing, localization, representative, contractual, or regulatory requirements. You may not use the Services if you are barred under applicable trade, sanctions, or export-control laws.

3. Beta and preview service

The Services are currently offered as beta, preview, experimental, or early-access technology. They may be incomplete, inaccurate, unstable, unavailable, or subject to material change. Features may be added, modified, limited, suspended, or removed at any time, and data may be lost or corrupted.

Clariti does not promise any uptime, support response time, service level, feature permanence, backward compatibility, data durability, or general availability. You should maintain independent backups and must not rely on the Services as your sole system of record. We may impose usage limits, waitlists, or eligibility conditions.

4. Accounts, organizations, and security

You must provide accurate, current information and keep it updated. You are responsible for all activity under your account, credentials, devices, and API keys. If Clariti offers organization workspaces, integrations, or single sign-on, you will also be responsible for their configuration and activity, whether authorized by you or resulting from your failure to secure them.

Keep credentials and provider keys confidential; do not share individual accounts; use appropriate access controls; and notify heyclariti@gmail.com promptly if you suspect compromise. Clariti may require authentication changes, revoke sessions, or disable access where reasonably necessary to protect the Services.

If organization accounts are offered, administrators may be able to add or remove users, control permissions and content, view activity, configure integrations, and otherwise manage the workspace. Your organization—not Clariti—will be responsible for administrator appointments and internal authorization decisions.

5. Licence and ownership of the Services

Subject to these Terms, Clariti grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services during the applicable term for your internal lawful purposes.

Clariti and its licensors retain all rights, title, and interest in the Services, software, interfaces, models, workflows, documentation, branding, designs, compilations, and underlying technology, including all improvements and derivative works. Except for the limited right above, no rights are granted by implication, estoppel, or otherwise. Third-party and open-source components remain subject to their applicable licences.

6. Customer Content and generated output

Your ownership

As between you and Clariti, you retain ownership of screenshots, text, documents, videos, application data, instructions, test materials, and other content you submit (“Customer Content”). To the extent permitted by law and applicable third-party terms, you own output generated specifically for you through the Services. AI output may not qualify for intellectual-property protection, may resemble output provided to others, and may be subject to provider terms.

Operational licence

You grant Clariti and its service providers a worldwide, non-exclusive licence to host, copy, transmit, display, adapt, analyse, and otherwise process Customer Content and output only as reasonably necessary to provide, maintain, secure, support, and improve the Services; comply with law; and enforce these Terms. This licence lasts for as long as necessary for those purposes, subject to the Privacy Policy.

Your responsibilities

You represent, warrant, and agree that:

you have all rights, permissions, notices, and lawful bases required for Customer Content;
Customer Content and its processing will not violate law or another person’s rights;
you are authorized to access, record, test, and automate every target application, account, system, and dataset;
you will not submit information subject to obligations the Services cannot satisfy;
you will maintain suitable backups and independently verify output and actions; and
you are responsible for decisions, claims, deployments, and consequences based on the Services.

Clariti may remove or restrict content that we reasonably believe violates these Terms or creates risk, but we are not required to monitor all content.

7. AI output and autonomous computer control

The Services use artificial intelligence to interpret interfaces, generate tests, and control selected applications. AI systems are probabilistic and may misunderstand context, hallucinate, repeat actions, overlook defects, classify a result incorrectly, or produce inaccurate, incomplete, biased, harmful, or infringing output.

When granted desktop permissions, Clariti may capture screens and autonomously move a pointer, click, scroll, type, press keys, navigate, submit forms, communicate, create or modify records, and delete or overwrite data. Pausing, guidance, or abort controls may not act instantaneously, and an action already in progress may finish.

You must:

use isolated test or staging environments where reasonably possible;
use synthetic or non-sensitive data and least-privilege accounts;
remove access to destructive, financial, administrative, or irreversible operations;
supervise active runs and be prepared to pause or stop them;
back up systems and data before execution; and
review and independently validate every material output and result.

You assume the risks of actions you authorize the Services to perform. Clariti does not provide legal, security, compliance, financial, medical, or other professional advice, and AI output is not a substitute for qualified human judgment.

8. Acceptable use

You must not, and must not help another person to:

access, test, scan, record, or control any system without explicit authorization;
violate privacy, intellectual-property, communications, employment, surveillance, or computer-misuse laws;
upload malware or use the Services for phishing, credential theft, fraud, spam, harassment, exploitation, or evasion;
interfere with, overload, disrupt, or bypass limits or security of the Services or another system;
extract secrets, system prompts, model weights, or non-public data;
scrape, crawl, benchmark for competitive publication, or systematically extract Services data without written permission;
reverse engineer, decompile, disassemble, copy, frame, mirror, or create derivative works from the Services, except where law prohibits restriction;
resell, sublicense, time-share, or provide the Services to third parties except under an authorized plan;
misrepresent identity, impersonate another person, or conceal the source of automated activity;
upload unlawful, infringing, deceptive, defamatory, or harmful material; or
use the Services to develop or improve a competing product or model without our written consent.

Clariti may investigate suspected violations, preserve evidence, cooperate with lawful authorities, and restrict access where reasonably necessary. You are responsible for ensuring automated activity complies with the target system’s terms and all applicable laws.

9. High-risk systems and sensitive data

You may not use the Services to operate, control, or make decisions for systems where an error could reasonably cause death, bodily injury, significant property or environmental damage, denial of essential services, unlawful discrimination, or major financial loss. Prohibited contexts include weapons, emergency response, critical infrastructure, life-support, autonomous vehicles, medical diagnosis or treatment, financial transaction authorization, and other safety-critical uses.

The Services are not specifically designed to meet specialized requirements for health records, payment-card environments, government-classified information, biometric systems, authentication secrets, children’s data, or similarly sensitive or regulated information. If you submit such data, you do so at your own risk and remain responsible for all required safeguards, consents, contracts, and compliance. This does not limit obligations that law directly imposes on Clariti.

10. Third-party services and integrations

The Services may rely on or connect with third-party AI providers, cloud platforms, identity providers, analytics services, payment processors, applications, APIs, and websites. Third-party services are governed by their own terms, privacy notices, availability, limits, and charges. Clariti does not control and is not responsible for third-party services, content, security, processing, or acts.

If you provide an API key or connect an account, you authorize Clariti to use that credential and exchange information with the provider as necessary to perform your request. You are responsible for maintaining the provider account, complying with its terms, configuring retention and privacy controls, and paying provider charges. Clariti may change, suspend, or discontinue an integration at any time.

11. Fees, subscriptions, and taxes

Clariti may introduce paid plans, usage charges, trials, credits, or add-ons. Plan details presented at purchase form part of these Terms. Unless stated otherwise, fees are quoted exclusive of taxes, payable in advance, non-cancellable, and non-refundable except where required by law or expressly provided in written plan terms. You are responsible for applicable taxes other than taxes on Clariti’s net income.

A subscription may renew automatically for successive periods until cancelled. You authorize Clariti or its payment processor to charge the payment method on file. We will provide renewal, cancellation, and price-change notices required by law. Cancellation takes effect at the end of the then-current paid period unless stated otherwise; it does not produce a prorated refund.

We may change prices prospectively, correct billing errors, suspend service for overdue amounts, and charge reasonable collection costs where lawful. Trials and promotional credits may expire, be modified, or be withdrawn. Payment processors may impose separate terms.

12. Confidentiality

Each party may receive non-public information that is identified as confidential or reasonably should be understood as confidential. The receiving party will use it only to exercise rights and perform obligations under these Terms, protect it using reasonable care, and disclose it only to personnel and providers who need it and are bound by appropriate duties.

Confidential information does not include information independently developed without use of the other party’s information, lawfully received without restriction, or publicly available through no breach. A party may disclose information when legally compelled if it gives notice where lawful and reasonably assists protective efforts. These obligations do not replace a separately signed confidentiality agreement.

13. Feedback, marks, and copyright concerns

If you provide ideas, suggestions, evaluations, or feedback, you grant Clariti a perpetual, irrevocable, worldwide, sublicensable, transferable, royalty-free right to use and commercialize it without restriction or compensation. Do not submit feedback you are not authorized to provide.

Neither party may use the other’s names, logos, or marks without prior permission, except Clariti may identify you as a customer only if you separately consent. Report alleged infringement to heyclariti@gmail.com with identification of the work, the allegedly infringing material, your contact details, a good-faith statement, and evidence of authority.

14. Suspension and termination

You may stop using the Services at any time and may request account deletion. Subscription cancellation and data deletion are separate actions. Clariti may suspend, restrict, or terminate access immediately if we reasonably believe you breached these Terms, created security or legal risk, failed to pay, exposed us or others to liability, or if necessary to protect the Services. We may also terminate a beta or free Service for any reason, with notice where reasonably practicable.

On termination, your licence ends and you must stop using the Services. Access to Customer Content may end immediately; export data before termination. We do not guarantee post-termination retrieval. Provisions that by nature should survive will survive, including ownership, payment, confidentiality, feedback, disclaimers, indemnity, liability limitations, disputes, and general provisions.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, OUTPUT, DOCUMENTATION, AND ALL RELATED MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS. CLARITI DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE.

Clariti does not warrant that the Services will be uninterrupted, secure, error-free, complete, compliant, compatible, or free of harmful components; that defects will be corrected; that data will be preserved; that AI output will be unique or accurate; or that tests will identify every defect, vulnerability, or requirement. You bear the risk of using the Services and output.

Some jurisdictions do not allow certain disclaimers. In those jurisdictions, these disclaimers apply only to the extent permitted, and mandatory rights remain intact.

16. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Clariti and its affiliates, personnel, contractors, service providers, licensors, successors, and assigns from claims, proceedings, losses, liabilities, damages, judgments, penalties, costs, and reasonable legal fees arising from or relating to:

your Customer Content, systems, accounts, data, or generated output;
your access to or use of the Services, including autonomous actions;
your breach of these Terms, law, provider terms, or another person’s rights;
your lack of authority to test, record, access, or control a target system; or
a dispute between you and your organization, users, customers, or another third party.

Clariti will provide reasonable notice and may control the defence and settlement. You will cooperate and may not settle a claim in a way that admits fault by or imposes obligations on Clariti without our written consent.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARITI AND ITS AFFILIATES, PERSONNEL, LICENSORS, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, BUSINESS, GOODWILL, OR OPPORTUNITIES; LOSS, CORRUPTION, OR DISCLOSURE OF DATA; BUSINESS INTERRUPTION; SUBSTITUTE SERVICES; OR DAMAGE CAUSED BY AI OUTPUT OR AUTONOMOUS ACTIONS, EVEN IF ADVISED THAT SUCH LOSS WAS POSSIBLE.

To the maximum extent permitted by law, the aggregate liability of Clariti and the parties above for all claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) fees you paid directly to Clariti for the Services during the 12 months before the event giving rise to liability or (b) ₹1,000 if you used only free Services.

These limitations apply regardless of legal theory and even if a remedy fails its essential purpose. They do not limit liability that cannot lawfully be excluded or limited, including liability for fraud or wilful misconduct where applicable. The allocation of risk in this section is an essential basis of the agreement.

18. Governing law and dispute resolution

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Mandatory protections available to you under applicable law remain unaffected.

Good-faith resolution

Before commencing arbitration, a party must send a written notice describing the dispute and requested relief. The parties will attempt in good faith to resolve it for at least 30 days after receipt. Notices to Clariti must be sent to heyclariti@gmail.com.

Arbitration

Any unresolved dispute arising from or relating to these Terms or the Services will be finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996, as amended. The tribunal will consist of one arbitrator mutually appointed by the parties or appointed in accordance with that Act. The seat and venue of arbitration will be Bengaluru, Karnataka, India; proceedings will be in English; and the award may be enforced in any court of competent jurisdiction.

To the extent permitted by law, disputes must be brought individually and not as a class, collective, consolidated, or representative proceeding. Either party may seek urgent interim or injunctive relief from courts of competent jurisdiction in Bengaluru, Karnataka, including to protect intellectual property, confidential information, security, or prevent unauthorized access. If arbitration is unenforceable for a dispute, courts in Bengaluru will have exclusive jurisdiction, subject to non-waivable rights.

19. General provisions

Changes

We may update these Terms by posting a revised version and changing the effective date. For material changes, we may provide additional notice. Unless law requires otherwise, changes apply prospectively on the stated date. Continued use after that date constitutes acceptance; if you disagree, stop using the Services.

Electronic communications

You consent to receive agreements, notices, disclosures, and other communications electronically. Service and legal notices may be delivered by email, in-product message, or posting. You must keep your contact information current.

Assignment

You may not assign or transfer these Terms without Clariti’s written consent. Clariti may assign them in connection with a reorganization, financing, merger, acquisition, sale of assets, or by operation of law.

Force majeure

Clariti is not liable for delay or failure caused by circumstances beyond reasonable control, including internet or provider failures, cyberattacks, labour disputes, natural disasters, epidemics, war, terrorism, civil unrest, government action, utility failures, or changes in law.

Entire agreement; severability; waiver

These Terms and incorporated documents are the entire agreement about the Services and supersede prior discussions on that subject. If a provision is unenforceable, it will be modified to the minimum extent necessary and the rest remains effective. Failure to enforce a provision is not a waiver. Headings are for convenience; “including” means “including without limitation.” No third party is a beneficiary unless these Terms expressly say otherwise.

20. Contact

Questions, notices, and complaints concerning these Terms may be sent to:

Clariti
Bengaluru, Karnataka, India
heyclariti@gmail.com
claritihq.com